When booking a flight, it's always wise to be aware of the cancellation policy and refund options of the airline you've chosen to avoid any unpleasant surprises later on. In this article, we'll take a closer look at Turkish Airlines’ cancellation policy and refund guidelines, including:
Turkish Airlines Cancellation Policy
Flight Cancellation by Turkish Airlines
Turkish Airlines understands that changes in travel plans are inevitable, and sometimes it may be necessary to cancel a flight. If you're wondering whether Turkish Airlines permits cancellations of booked flights, the answer is yes. To cancel a Turkish Airlines flight, you'll need to contact the Turkish Airlines Sales Office, call center, or a travel agency that you used to purchase your ticket.
Turkish Airlines’ cancellation policy varies based on the ticket type. There are three types of tickets you can purchase from Turkish Airlines, namely; Economy, Business, and First Class. Each class has a different cancellation fee, and you can find more information about this on the Turkish Airlines website.
Flight Cancellation by a Customer
If your travel plans change, and you need to cancel your flight, it's essential to do so as soon as possible. Turkish Airlines allows passengers to cancel their tickets before the departure time by contacting the Turkish Airlines Sales Office, call center, or travel agency used to purchase the ticket.
Also, you need to be aware that the amount refunded by Turkish Airlines depends on the type of ticket you purchased and the time remaining before the date of the trip.
Turkish Airlines Refund Guidelines
Voluntary Refunds
If you cancel your ticket voluntarily, you may be entitled to a refund, which depends on the ticket's fare rules and the remaining time before the flight departure.
To apply for a voluntary refund, you need to submit your request through the original point of sale. This point of sale could be a Turkish Airlines Ticket Sales Office, General Sales Agent (GSA), or a travel agency where you purchased the ticket.
Involuntary Refunds
In case Turkish Airlines cancel flights voluntarily or involuntarily, which means that the flight has been overbooked or canceled due to some operational reasons, then you are entitled to a full refund, or you can rebook on another flight if available.
Turkish Airlines will notify you of their decision as soon as possible. In most cases, refund requests are processed immediately after approval.
In conclusion
Turkish Airlines has a flexible cancellation policy, which varies based on your ticket fare and the time before the trip. Passengers are allowed to cancel their tickets voluntarily or involuntarily, and they may be eligible for a refund.
Turkish Airlines provides you with the best options to manage your travel plans, and you can always contact their sales offices or customer service centers for more information about their policies and procedures.
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